Clear terms for creating and sharing labels

1. The service

PrintAddress helps people enter, save, validate, format, print and share postal-address labels. It also provides optional user-to-user transfers, agent transfers, scanning, address suggestions, tracking links, subscription features and agent reward tools.

PrintAddress is not a courier, postal operator, bank, payment provider, identity authority or guarantee of delivery. A validation result is an aid—not proof that a person occupies an address, that an address is legally correct, or that a parcel will be delivered.

2. Accounts and eligibility

You must provide accurate registration information, safeguard your credentials and promptly report unauthorized access. One person may hold permitted user and agent roles under the same authentication identity, but must use each role only for its intended purpose. Agent features may remain restricted until administrator verification.

You are responsible for activity performed through your account. Do not share OTPs except with the intended agent during the displayed transfer workflow.

3. Addresses and other people’s information

You may submit an address or contact detail only when you have a lawful reason and authority to use or share it. Before sending, check the recipient, agent, label contents and any OCR/autocomplete result. Scanning, handwriting recognition, transcription, autocomplete and validation can be wrong.

You must not use PrintAddress to harass, locate, profile, impersonate or endanger another person, or to distribute personal information without authorization.

4. Sharing and agent workflows

A transfer exposes the selected label information to the selected recipient or agent according to the workflow shown. Transfers may expire, be rejected or require an OTP. Courier agents may add courier and AWB information. Print agents do not need to provide AWB information. Users remain responsible for verifying the agent or user code before sharing.

Printing, courier acceptance, address validation, AWB entry and delivery status are distinct events. A successful PrintAddress transfer does not mean that a courier accepted or delivered a shipment.

5. Plans, limits, offers and rewards

Plan prices, storage limits, CSV limits and batch-print limits are those displayed when a plan is selected. Unless expressly stated at purchase, plans do not auto-renew. Promotional pricing, free-print benefits and agent rewards may have eligibility rules, verification requirements, caps, expiry dates and anti-abuse checks.

Reward or payout eligibility is not guaranteed by an unverified transfer. PrintAddress may correct or reject duplicate, fraudulent, cancelled, expired, test or otherwise ineligible activity. Applicable printing or courier charges beyond a displayed benefit remain payable to the relevant provider.

6. Acceptable use

You must not:

• break any law or another person’s privacy, intellectual-property or contractual rights;
• submit false agent, bank, UPI, GSTIN, AWB, delivery or reward information;
• circumvent limits, access another account, probe security, scrape the service, or automate requests without written permission;
• upload malware or content that is unlawful, harmful or unrelated to the service;
• reverse engineer or disrupt the service except where law expressly permits it.

7. Third-party services

Google sign-in, Supabase, maps, postal lookup, OCR/AI, WhatsApp, email, courier and tracking services have their own terms and availability. PrintAddress is not responsible for a third party’s service, content, downtime or independent handling after you choose to send information to it.

8. Availability and changes

We may maintain, change, suspend or discontinue features; impose reasonable limits; or restrict accounts to protect users and the service. We aim to keep PrintAddress available but do not promise uninterrupted, error-free or permanently available operation.

9. Suspension and termination

You may stop using the service and use the account-deletion option. We may suspend or terminate access for unlawful use, fraud, security risk, material breach, prolonged inactivity, or where required by law. Relevant transaction, consent, audit or legal records may be retained as described in the Privacy Policy.

10. Disclaimers and liability

To the extent permitted by law, PrintAddress is provided “as is” and “as available”. You remain responsible for confirming label accuracy, postage, courier requirements, parcel contents and delivery instructions. We do not warrant that suggestions, scans, validation, tracking or delivery information will be complete or correct.

Nothing in these Terms excludes liability that cannot legally be excluded. To the extent permitted by law, PrintAddress is not liable for indirect or consequential loss, lost profits, failed delivery, or loss caused by incorrect user input, third-party services or unauthorized sharing.

11. Changes and contact

We may revise these Terms and will update the effective date. Continued use after a change means the revised Terms apply, subject to applicable law. Questions may be sent to care@printaddress.in.